When will I receive my OMG Buttress?
All rewards will be fulfilled by February 2020!
Last updated: September 23, 2019 09:43
How do I sleep on my OMG Buttress?
The ‘sweet spot’ between the thighs and just under the cheeks is ergonomically designed to gently cradle your head. This is good for all kinds of sleepers!
Last updated: September 23, 2019 09:43
How do I put on the yoga-pant cover?
The pillow itself comes with a permanent silky inner lining. The yoga-pant cover is customized to fit your OMG pillow perfectly. You just pull them on like you are putting on pants! The bottoms are sealed and the top where the opening is, closes to create a tight fit around the pillow. The cover is also washable!
Last updated: September 23, 2019 09:43
Can I dress it up with undies?
Yes! One of our best features is you can dress up your Buttress with any pants, PJ’s undies and even leggings that fit her large cheeks and thighs!
Last updated: September 23, 2019 09:44
Where can I see more Bootylicious content!?
Check out our ODB butts, available now, sign up for the Butt Lovers club and read our Butt Blog at www.thebuttresspillow.com
Last updated: September 23, 2019 09:44
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.